Lodge Manager
Company Overview
Bella Coola Heli Sports operates in the glaciated wilderness of BC’s central coast. We provide world-class skiing in the winter and connect our guests with incredible wilderness adventures in the summer. We operate from four remote properties, one of which is in the Tatla Lake region of the Chilcotin, and three are in the Bella Coola Valley. We boast the largest heli-skiing tenure of any operator in the world, and our Himalayan-like mountains draw outdoor enthusiasts from around the world.
Our enthusiastic team works hard to play hard, and is dedicated to perfecting the travel experience through the highest standards of hospitality, all with some fun and personality! To thrive here, you must love the outdoors and rural living.
Reports To: Lodge Operations Manager
Overview
The Winter Lodge Manager is a member of the lodge leadership team and plays a key role in delivering the exceptional guest experience that defines the Bella Coola Heli Sports brand. This position provides direct leadership across all hospitality operations, including guest accommodations, food and beverage services, housekeeping, reception, and the coordination of all guest-facing lodge experiences. Working closely with both hospitality and mountain operations teams, the Lodge Manager ensures every aspect of a guest’s stay is seamless, personalized, and executed to the highest standard.
This role combines operational leadership with hands-on hospitality. Responsibilities include leading and developing a high-performing team, interviewing and hiring seasonal staff, coordinating daily lodge operations, resolving challenges proactively, and ensuring clear communication across all departments. The Lodge Manager fosters a positive workplace culture while maintaining an unwavering focus on safety, service, and operational excellence.
As the primary operational leader on property, the Lodge Manager serves as the central point of coordination for all lodge employees, ensuring departments work collaboratively to deliver an outstanding guest experience. This position is responsible for upholding Bella Coola Heli Sports’ luxury hospitality standards while maintaining efficient daily operations and supporting both guests and staff throughout the season.
The Lodge Manager is an exceptional communicator, an organized and decisive leader, and a passionate hospitality professional who thrives in a dynamic, fast-paced environment. Through visible leadership and a hands-on approach, they inspire their team to consistently create memorable mountain experiences.