Cancellation and Refund Policy

We have strict payment and refund policies. For this reason we ask all our clients to thoroughly read the information supplied on our website before registering for a heliskiing tour.

The reservation and cancellation policies outlined are more or less standard in the heli skiing industry.

Cancellation Insurance

We strongly recommend purchasing cancellation insurance. Once a booking is made significant expenses and long term commitments are made on your behalf. For this reason we are not prepared to offer refunds if you are later forced to cancel. For both your protection and ours, we encourage you to contact one of the below insurance providers.

Visit  www.lutzfinancial.ca/index.php/travelinsurance/bella-coola-helisports

or

Sanderson Travel Insurance Inc.  inquiry@sandersontravelinsurance.com

Cancellations

If we do not receive your deposit by the date it is due, we will immediately cancel your seat and open it up to another person.

If you cancel your seat with Bella Coola Heli Sports after you have paid the deposit, we will not refund the deposit and will open up your space to another person. We will consider that  you have cancelled your seat if we do not receive the balance payment on the tour by the date it is due. 

If you cancel your seat with Bella Coola Heli Sports after you have paid the balance of the tour, we will not refund your payments and will immediately open up your space to another person.

For as long as your seat remains unfilled we will permit you to put another person forward to take your place as your substitute. If your substitute takes up your seat with Bella Coola Heli Sports, we will credit any money that you have paid to us toward the balance owing on your substitute's seat. We will leave it to you and your substitute to determine how you recoup the payments credited to the substitute's benefit. While we cannot revise our cancellation policy, we hope that our acceptance of your substitute will offset the effects of our policy.

Please note that BCHS reserves the right to cancel your reservation. However, if BCHS does cancel your reservation, you will be refunded in full.

Special note on all flight changes: Once the Pacific Coastal flight has been booked any changes will incur a $300 administration fee.

Refund Policies

If you do not reach your vertical target because of injury or because you opt to sit out runs while others are skiing, there are no refunds. The reason is that an empty seat in the heli does not reduce the flying costs for the company, and we still need to fulfill our obligations to the other guests. 

There is also no refund for down days perse; however, if bad weather or mechanical breakdown prevents us from providing you with the vertical or the flying time included in the program, we will refund according to the formula's listed below.

Tweedsmuir Private

If your private group of four uses less than 6.4 hours of helicopter time during the week we will refund the group $2,680.00 per hour on every hour of unused time below the 6.4 hour threshold.

Tweedsmuir Semi Private

If your semi-private group uses less than 11.2 hours of helicopter time during the week we will refund the group $2,580.00 per hour on every hour of unused time below the 11.2 hour threshold (for the two heli loads).

3, 4, 5, and 7 Night Programs

3-Night: If you do not attain a minimum threshold of 34,000 vertical feet (10,400 vertical metres) skied over the course of tour; we will refund all un-skied vertical below this 34,000 vertical foot threshold at a rate of $46.00 per 1,000 feet.

4-Night: If you do not attain a minimum threshold of 45,600 vertical feet (13,920 vertical metres) skied over the course of the tour; we will refund all un-skied vertical below this 45,600 vertical foot threshold at a rate of $46.00 per 1,000 feet.

5-Night: If you do not attain a minimum threshold of 56,400 vertical feet (17,200 vertical metres) skied over the course of the tour; we will refund all un-skied vertical below this 56,400 vertical foot threshold at a rate of $46.00 per 1,000 feet.

7-Night: If you do not attain a minimum threshold of 80,000 vertical feet (24,400 vertical metres) skied over the course of the tour; we will refund all un-skied vertical below this 80,000 vertical foot threshold at a rate of $46.00 per 1,000 feet.

Pantheon Helisports

Private If your group uses less than eight (8) hours of helicopter time during the week we will refund the group $2,580.00 per hour on every hour of unused time below the eight (8) hour threshold.

Rod & Ski Club

3-Night: If you do not attain a minimum threshold of 20,000 vertical feet (6,096 vertical metres) skied over the course of tour; we will refund all un-skied vertical below this 20,000 vertical foot threshold at a rate of $46.00 per 1,000 feet.

4-Night: If you do not attain a minimum threshold of 27,000 vertical feet (8,231 vertical metres) skied over the course of the tour; we will refund all un-skied vertical below this 27,000 vertical foot threshold at a rate of $46.00 per 1,000 feet.

5-Night: If you do not attain a minimum threshold of 33,500 vertical feet (10,213 vertical metres) skied over the course of the tour; we will refund all un-skied vertical below this 33,500 vertical foot threshold at a rate of $46.00 per 1,000 feet.